Shipping & returns

 

 

Online Refunds and Returns

If you are not completely satisfied with your purchase from our online store, you may return the unused product to Youth Brigade Snow and Skate or online within 7 days of the received date for a full refund (on full priced items), and within 30 days for a store credit.

If you ordered the incorrect size, you may return the unused product to Youth Brigade Snow and Skate

The customer is responsible for all shipping costs unless the product is defective or if there was an error processing your order.

Once you send the product in the mail please e-mail us with the tracking number.

The returned items MUST be unused, in the original, undamaged packaging and have the tags still attached in order for us to process any returns/exchanges.

ONLINE RETURNS/EXCHANGES MUST BE WRAPPED/BOXED OR REFUND WILL BE FORFEIT. You wouldn't want your products to come with writing on/damaged packaging so please hold the same standards for your returns/exchanges.

With the exception of shipping errors or a defective product, Youth Brigade Snow and Skate does not issue credit or refunds for shipping charges.

In the event of any order with Free Shipping, returned items will be refunded minus the shipping charges incurred by Youth Brigade Snow and Skate.

To be returned, products must be unused, with original packaging and tags.

No Refunds or Exchanges will be made on Clearance Items unless the product is covered under warranty or an error occurred processing your order.